Shipping policy

Last updated: 7 July 2026

1. Delivery Area

We currently deliver to addresses within Singapore only.

2. Processing Time

Orders are processed within 1–2 business days of payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

3. Delivery Timeframe

Standard delivery within Singapore typically takes 2–5 business days from dispatch, depending on your location and courier schedules.

4. Shipping Fees

We offer free standard shipping on orders over SGD 50. A flat shipping fee applies to orders below this threshold, calculated at checkout.

5. Order Tracking

Once your order is dispatched, you will receive a shipping confirmation email with tracking information where available.

6. Delivery Issues

If your order hasn't arrived within the expected timeframe, or arrives damaged, please contact us at contact@slextrade.com or WhatsApp +65 8908 8795 with your order number so we can assist.

7. Contact

SLEX Integrated Trade Pte Ltd
Email: contact@slextrade.com
WhatsApp: +65 8908 8795